The Site is committed to protecting the privacy of all our users, members and customers. Although The Site collects some personally identifiable information in connection with its provision of services via the Internet, The Site does not sell or disclose any personal information about you or your Internet usage without your direct and prior approval, unless required by law, or by search warrant, subpoena, or court order. Other than as set forth herein, we will not use your information for any purpose other than to provide you with information, products, and services.
Collecting and Utilizing Information
There are several instances on the Site where we ask our members and customers for personal information. Outlined below is a brief summary of the information that we may request and the manner in which we may use it in each circumstance.
1. OUS client as registered licensor of the Services
When you enroll for any of the Services, we will ask you for personal information in addition to the member enrollment information outlined in paragraph 1 above. We request your street address, city, state, zip code, telephone number, fax number and the service you are requesting. Based upon your zip code, The Site will determine if we are able to provide services in your area. If we are able to provide the requested services, The Site will ask you to supply information about your current utility provider, including the account number, utility name, DUNS#, Tax Identification Number, current invoicing information, your service address information (including street address, city, state, country, and zip code), billing address information (including street address, city, state, country, and zip code), your utility rate class, the start date for the service you are requesting and the duration of the service contract you are seeking. The Site needs this information to efficiently offer services. The Site will collect your historic energy consumption information from your utility and will present it along with your contract terms and conditions to suppliers.
When you enroll for newsletters or services the Site will request required information, such as email address. Optional information also will be collected if provided, such as name, business name and address, phone number, and energy interests.
The Site reserves the right to use your email address to keep you informed of new products, services, and service areas as they are added to our Site. If you choose, you can easily be removed from this promotional mailing list.
We do not knowingly collect information from anyone under age 13, and no part of our web site is designed with the intent to attract anyone under age 13. Users under age 13 should not submit any personal information to us.
The customer data we collect is protected against unauthorized access by multiple levels of security and encryption. When placing an order or accessing your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all the information you provide.
As we consider information security paramount at The Site, we will continue to research and utilize the most up-to-date security systems available.
Sharing Customer Information
Onsite Utility Services Capital, LLC does not release any personal information about you or your usage without your direct and prior approval, unless required by law.
Onsite Utility Services Capital, LLC may sometimes provide aggregate information about our customers for statistical use or in accordance with regulatory reporting requirements. These statistics do not include any information that personally identifies our customers.
Onsite Utility Services Capital, LLC does not sell, trade or rent your personal information to others. In the unlikely event that our policy on this matter changes in the future, we will provide clear notice of such change on the Site. At that time, you will be given the opportunity to remove your personal information.
OUS will utilize non-personal energy usage data to identify potential cost saving opportunities. If the energy usage data results in an opportunity to reduce your energy costs, OUS will contact you.
Reviewing and Updating Information
Users of The Site can change or correct any personal information maintained on our site.
5072 State Road 50
Delevan, WI 53115